Resume Last Updated: 4/1/2007
Personal
Information
Name: Maureen Kenney
Email: mdkenney@yahoo.com
Phone: 818-207-6089
Current Position – self-employed
consultant
Education
Level: Ph.D. (Did not graduate)
UCLA, Los Angeles, CA
Public Administration, 1985
Level: Master's
California State University, Northridge, CA
Psychology - School Psychology, 1979
Level: Bachelor's
California State University, Northridge, CA
Psychology, 1977
Professional
Licenses and Certifications
Microsoft
MCP (Certified Professional)
California Licensed Educational Psychologist
California State Community Colleges Teaching credentials
California State School Psychologist Credential
Training
CMMI
Training including Principals, Introduction, and Appraisals, 2004
Raytheon
Six Sigma Specialist Training, 2003
UCLA
Extension PERL / CGI , 2002
UCLA Extension Relational Database Management , 2001
UCLA Extension Frontline Supervision, 2001
Kennon Communications/Raytheon Presentation and
Media Skills Workshop, 2001
Raytheon Flash Programming, 2000
Raytheon Writing Winning Proposals, 2000
Raytheon Java Programming Language, 2000
CSUN Microsoft Windows NT Workstation 4.0, 1999
Cal State Univ. Northridge Microsoft Windows NT 4.o Server, 1999
Experience
Summary
Process Improvement – 7 yrs
exp. Specialized
training in recognized process improvement models CMMI and Six Sigma.
Developed company site-wide training for implementation of process
improvement. Automated training and compliance tracking using web-based
applications. Developed comprehensive knowledge management systems for
clients.
Computer Programs - 25 yrs exp. Experienced Help Desk
professional. Software trainer. Programming languages include VBA, VBE 6.0,
HTML 4.0, PERL, JavaScript, Windows NT shell scripting and Active Server
Pages. Experienced in use of MS Word 6.0 and 7.0, PowerPoint, Excel, all MS
operating systems including Windows 2000 Server, Windows NT Server and
Workstation 4.0, and Database applications development using MS Access, MySQL, and SQL Server, with PERL and Visual Basic for
Applications. Experienced in installation and setup of ACT! Leads tracking
software, and many other software programs.. Experienced in use and configuration of MS FrontPage 2000. Computer
Networking - 15 yrs Exp. Experienced with setup of INTERNET protocols and
programs for use, access, research on the INTERNET.
Computer Systems - 23 yrs exp. Understanding of hardware
topology of common LANs, WANs. Experienced in administration, installation
and configuration of LANs running Windows NT 4.0 and Linux in a mixed OS
environment. Skilled in setup and administration of INTRANET and INTERNET
servers and software. Experienced in use of LINUX systems. Experienced in
building, upgrading and maintaining PCs. Experienced in setup of PCs
running Microsoft operating systems. Experienced in maintaining multiple
computer systems in a multi-user environment (school computer lab, office
settings).
Technical
Writing - 25 yrs exp. Experienced in technical writing, including
procedures manuals, software support documentation, web site content and
software manuals. Developed user support manuals and on-line documents to
automate computer lab functions.
Business Management - 25 yrs
exp. Experienced
in staff supervision and management. Experienced in developing and
implementing exemplary customer service systems. General office management
skills, including budget oversight, payroll and tax issues. Bookkeeping
using INTUIT products. Skilled in Human Resources Management. Experienced
in development and implementation of marketing and advertising programs for
new and existing products. Experienced in analyzing and sizing staff to
meet project needs. Experienced in new company setup, including California
incorporation procedures, issuing private stock, required record keeping,
facility planning.
Education - 20 yrs exp. School Psychologist with 15
years' experience in individual and group assessment. Developed and
implemented teacher workshops in reading development, parent/teacher
partnerships, using computers as aides to education of special needs
students, introduction to personal computers. Developed and taught computer
programming courses at the middle school and secondary level. Developed 10
week instructional and practical curriculum for human sexuality counselors
of the LA Free Clinic. Experienced educational supervisor, skilled in
curriculum development from course to subject level. Skilled classroom
teacher at the high school and college level. Experienced in formal and
informal educational assessment of groups and individuals. Skilled in
applying computer technology to the needs of educational institutions.
Developed and implemented educational public outreach programs in the area
of aerospace education.
Employment History
Deputy Department Manager, Web Solutions
Web developer/Systems Engineer/Systems Analyst, Raytheon,
Pasadena,
CA,
March 1999 – June 2006 (retired)
Leadership role in process improvement initiatives. Team Lead for
development of WWW applications. Supervise teams of 2-3 people in
development and implementation of web applications. Interface with customers
to ensure complete capture of project requirements. Active in business
development activities, including presentations to prospective customer and
proposal development for new projects. Systems administration of Windows NT
and Windows 2000 web servers and workstations. Provide support for company
EPO efforts.
Taught 10-session course "Beginning Database management and ColdFusion" Oct 2001.
Instructional Computing Supervisor,
California
State
University,
Northridge,
CA, November 1998 - November 1999
Responsible for maintaining and staffing seven computer labs, consisting of
250 workstations and 13 servers. Supervised a staff of 10 part time and 1
full time employees in duties relating to maintenance of the labs. Select
and install software, troubleshoot system and network problems. Develop
automated systems of network administration, by writing shell scripts where
appropriate. Provide interface between staff and faculty. Provide direct
customer service to 5,000 students in the
College of
Business.
Maintain a web site with lab information, and develop a centralized support
site for the lab staff, to minimize staff development costs. Provide
value-added services for the student assistants by training them in various
computer operating systems and providing training in systems administration
and computer programming.
Administrative Vice President, Bear Computer Systems Inc., Granada
Hills, CA, September 1985 - November 1998
Supervised up to 10 people during my employment. Developed and published
first BCSI Internet WWW site, Developed and implemented BCSI Intranet to
provide employees with up-to-date procedural information, price lists,
sales and technical information, Developed computerized bookkeeping and
payroll systems, Administered local area network including Windows NT
servers and mixed clients, Networked PC systems with DEC VAX, ALPHA and
HP-UX systems in-house, Set up IP routing to ensure connection of all users
to INTERNET through a single connection - (no hardware router used),
Planned and executed three company moves, including lease negotiations and
facility planning, security, network and phone system installation.,
Facility Security Officer - oversee Facility Clearance and supervise
"cleared" consultants, Planned and implemented two product
roll-outs, including packaging, marketing strategy, advertising, related
promotions, development and production of documentation, Supervised staff
of five office personnel, assisted in supervision of technical and sales
staffs.
Instructor,
Ventura
Community College,
Ventura,
CA,
September 1985 - June 1990
Taught Human Sexuality classes for the psychology department.
Assistant Principal and Dean of Students,
Oak
Hill
School,
Sepulveda,
CA, July 1983 - September 1985
Developed and supervised a computer lab of 10 systems for staff and
students. Purchased and maintained hardware, recommended and approved software purchases. Taught beginning computer
programming classes and word processing classes. Computerized primary
office systems including payroll and bookkeeping. Computerized student
scheduling and student handbooks, course syllabi. Supervised staff of 15
teachers and aides, interfaced with LA Unified for educational planning for
special education students.
College Instructor, Chaffee Community College, Rancho Cucamonga, CA,
September 1979 - June 1985
Undergraduate classes in introductory psychology and in child development
College Instructor, California Lutheran College, North Hollywood, CA,
September 1979 - June 1985
Taught Child Development classes
School Psychologist, Los Angeles Unified School District, San Fernando
Valley, CA, August 1979 - October 1980
Responsible for all psychological services for three elementary schools.
Commended for excellence and leadership skills for planning and supervision
of a state audit of the special education programs.
Awards/Honors
Co-inventor
of Structured Work Flow Method for Services (patent pending)
Publications and
Presentations
SIRTF:
A Name In Space - Renaming a NASA Observatory EPO:
An Example of Inquiry-Based Education
Presented at Space Science Institute Workshop, Boulder, CO - April 2002
SIRTF: A Name In Space - Renaming a NASA Observatory
Presented at American Astronomical Society Meeting - Jan 2002
Computer-Based Instruction and Reference Documentation System for the Orbit
Determination Program
Presented at International Symposium for Space Flight Dynamics - Nov 2001
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